Privacy Policy

Umbrella Digital Ltd is committed to safeguarding the online privacy of all users. This Privacy Policy explains how we collect, use, store, share, and protect personal data in compliance with the Data Protection Act 2018, UK GDPR.

Our objective is to uphold the highest standards of data protection, privacy, and security when processing consumer data through our website or on behalf of our clients.

Promoter & Data Processor: Umbrella Digital Ltd., Dodwell House, Chilton Business Centre, Chilton, Buckinghamshire, HP18 9LS

CONSENT

By using this website and submitting your personal information, you consent to Umbrella Digital Ltd collecting, processing, and storing your data in accordance with this Privacy Policy.

We may update this policy periodically. Any changes will be posted on this page. Continued use of our site constitutes your acceptance of the revised terms.

INFORMATION WE COLLECT

Voluntary Submission

Some services or features may require you to provide personal data. This includes:

Name
Email address
Company name
Telephone number
Postal address
Bank account information

Required fields are clearly marked on our forms.

Automatic Collection

We may automatically collect anonymised, non-personal information such as:

Browser type
Device information
Referring websites

This data is used to improve website functionality and performance.

HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

To deliver the services or products you’ve requested
To manage your account
To respond to enquiries or customer support requests
To send marketing communications (with your consent)
To analyse website usage and improve user experience
To comply with legal or regulatory obligations

MARKETING & COMMUNICATION

With your consent, we may contact you about Umbrella Digital Ltd Digital’s Ltd services, products, or updates. You may opt out at any time by emailing privacy@umbrelladigitalltd-digital.com with “Unsubscribe” in the subject line.

SHARING YOUR INFORMATION

Umbrella Digital Ltd does not sell, lease, or distribute your personal data to third parties.

We may share data with trusted third-party service providers for operational purposes (e.g. email communications, prize fulfilment), under strict confidentiality agreements.

We may also disclose your data when required by law, a court order, or to protect the rights, property, or safety of Umbrella Digital Ltd and its users.

You may:

Request access to your data
Ask us to update or delete any inaccurate information
Withdraw your marketing consent
Request a copy of the data we hold about you

For any of the above, contact: privacy@umbrelladigitalltd-digital.com

SECURITY AND DATA RETENTION

We take data security seriously and have implemented appropriate technical, physical, and organisational safeguards, including:

SSL (Secure Socket Layer) encryption
Restricted staff access to sensitive data
Secure, client-approved cloud storage for long-term data retention

Data is retained only as long as necessary for the purposes it was collected. In campaign-related cases:

If a contractual agreement exists, data is managed accordingly
Otherwise, data is held for 6 months post-campaign for queries, then archived for 18 months before secure disposal

INTERNATIONAL DATA TRANSFERS

If your personal data is transferred outside of the UK or EEA, we ensure that adequate safeguards are in place in line with data protection legislation.

LEGAL & CONTRACTUAL COMPLIANCE

Umbrella Digital Ltd complies with all UK and EU laws relating to data handling, including:

Data Protection Act 2018 / UK GDPR
Freedom of Information Act 2000
PCI DSS

We also comply with any contractual obligations related to data processing and retention.

CONTACT US

Umbrella Digital Ltd
Dodwell House, Chilton Business Centre
Chilton, Bucks, HP18 9LS
Email: hello@umbrelladigital-ltd.com